How does the automatic candidate import work?

When you click Start Evaluating on a job in Brainner, the platform activates an automatic import that continuously syncs new applicants from your ATS. You don't need to manually refresh or re-import — Brainner handles it in the background.

How often does Brainner check for new candidates?

To avoid unnecessary load on your ATS, Brainner uses a smart backoff system: if a job isn't receiving new applications, the check frequency gradually decreases. As soon as a new candidate is detected, the frequency resets to its fastest setting.

What happens if a job has no new candidates for 7 days?

If Brainner checks a job every 12 hours and finds no new candidates for 7 consecutive days, the recurring import is automatically turned off for that job.

This is expected behavior for roles that have closed, paused, or simply stopped receiving applications.

Still have questions? Reach out to us via the help icon in Brainner or email support@brainner.ai