Summary of Position:

The Gaston Relief Driver/Salesman is responsible for executing route-based sales and delivery operations in the absence of an assigned Distributor or Driver Salesman.

The role supports the achievement of sales targets, customer coverage, product availability, merchandising standards, and customer service excellence while ensuring accurate handling of inventory, collections, and Company assets, and documentation in accordance with Company standards.

Principal Accountabilities / Key Functions:

1.      Sales & Route Execution

-        Execute assigned delivery route with full accountability for sales performance, outlet coverage, and customer servicing.

-        Achieve assigned route sales and volume targets through effective customer servicing and product distribution.

-        Assist in the execution of Company sales and marketing activities.

2.     Route Planning & Customer Coverage

-        Plan daily route activities to maximize sales productivity, delivery efficiency, and customer engagement.

-        Maintain customer visitation schedules and service standards.

-        Provide feedback regarding customer concerns and market conditions to District Managers.

3.     Loading, Delivery & Merchandising

-        Ensure products required for the day’s sales are accurately loaded onto the vehicle.

-        Verify product quantities, freshness, and stock rotation during loading and delivery activities.

-        Prepare orders ensuring shelves and merchandised products are displayed in accordance to Company Standards.

-        Support in the execution product launches, promotions and marketing initiatives at customer outlets.

-        Remove and account for returns and unsaleable products according to Company’s Established Practice and procedures.

4.     Inventory & Reconciliation

-        Maintain accurate records of sales, collections, returns, and route documentation.

-        Ensure all good returns are sorted and checked at the back of the truck at the end of each Sales day.

-        Reconcile route inventory, collections, and supporting invoices daily.

-        Maintain accountability for all Company funds collected during route execution.

-        Report discrepancies, shortages, or irregularities promptly.

5.     Vehicle Operation & Compliance

-        Safely operate Company-assigned vehicles in accordance with Road Traffic Laws and Company policies.

-        Conduct pre-route vehicle inspections and report defects or maintenance concerns promptly.

-        Ensure assigned vehicles are maintained in a clean and orderly condition at all times.

6.     Helper Oversight

-        Provide direction and guidance to the Helper assigned ensuring efficient route execution and customer servicing at the outlet

-         Coordinate loading, unloading, merchandising, product rotation, and return activities with the assigned Helper.

-        Ensure the assigned Helper maintains professional appearance and behaviors consistent with Company standards

 7.     Health, Safety & Quality Compliance

-        Adhere to all Food Safety standards, and Quality requirements.

-        Maintain proper hygiene, grooming, and professional appearance in keeping with Company standards.

-        Compliance with the Company’s established health and safety rules and practices.

8.      Perform other related duties as required by the job function and/or as directed by Supervisor/Manager.

Required Technical Qualifications & Experience:

Education:

Minimum

• Three (3) CXC passes, including Mathematics and English Language.

Certifications:

• Defensive Driving Certificate would be considered an asset

Experience:

Minimum

• Two (2) years’ industry experience in route sales/delivery operation or similar field-based sales environment.

• Proven experience in inventory reconciliation and customer-facing roles.

• Valid Heavy-T Driver’s Class 4 Permit

• Minimum of two (2) years’ experience operating Heavy-T class vehicles.

• Strong communication, problem-solving, and customer service skills.

 Required Skills:

• The incumbent should possess sound understanding of the sales function and of the company’s business objectives.

• Good interpersonal and communication skills with the ability to build positive customer relationships.

• Ability to promote a positive image of Gaston Services Limited and Kiss Baking Company during all customer interactions.

• Strong attention to detail and accountability.

• Ability to work in a fast-paced, target-driven environment.