The incumbent is responsible for coordinating and supporting the implementation, monitoring, verification, and continuous improvement of the Food Safety Management System (FSMS) to ensure compliance with applicable food safety standards, regulatory requirements, customer expectations, and company policies. This includes coordinating food safety programs, internal audits, corrective action activities, supplier quality activities, food safety training, and other compliance initiatives to protect product quality, food safety, and brand integrity throughout the organization.

Minimum Qualifications and Experience Required:

• BSc. in Microbiology, Food Technology, Food Science, Chemistry, Biology or an associated discipline.

• 3-5 years post‑qualification experience in Quality Assurance, Food Safety or Food Manufacturing.

Specific Knowledge Required to Start:

• Working knowledge of food microbiology testing principles.

• Knowledge of HACCP, GMP, food hygiene, FSSC 22000 or equivalent standards.

• Knowledge of environmental monitoring programs.

• Working knowledge of internal auditing principles.

• Understanding of regulatory and customer food safety requirements

Required Skills and Specialized Techniques:

• Strong analytical and investigative, problem solving and decision-making skills.

• Ability to review laboratory results, identify trends and recommend timely corrective or preventive action.

• Effective written and verbal communication skills.

• Attention to detail and accuracy in documentation.

• Sound time management skills with the ability to manage routine testing, follow-ups and documentation deadlines

• Competence in Microsoft Office tools for data entry, reporting, trend analysis, and presentation of results.

Special Conditions Associated with the Job:

• Exposure to heat, noise, and dust associated with bakery/food manufacturing operations.

• Exposure to laboratory reagents, microbiological media, and disinfectants.

• Requires significant movement between laboratory, warehouse, storage areas, production floor, and support areas.

• Periodic exposure to insecticides or pest control.

Duties and Responsibilities:

• Coordinate the implementation and maintenance of food safety programs, procedures, specifications, and records.

• Review food safety documentation to ensure accuracy, completeness, and compliance.

• Verify compliance with HACCP, GMP, Food Defense, Food Fraud, allergen management, and prerequisite programs.

• Monitor food safety action plans and follow up on outstanding items.

• Support continuous improvement initiatives related to food safety and quality systems.

• Develop, coordinate and conduct internal audits of GMP, process controls, glass and hard plastic, hygiene, housekeeping, and food safety systems.

• Document audit findings and communicate results to relevant departments.

• Track and verify the effectiveness of corrective and preventive actions to closure.

• Support customer, regulatory, and certification audits.

• Coordinate and deliver food safety, GMP, allergen, food defense, and quality training programs.

• Maintain training records and monitor training compliance.

• Support food safety culture initiatives across the organization.

• Investigate food safety and quality non-conformances.

• Facilitate root cause analysis activities.

• Monitor recurring issues and identify improvement opportunities.

• Escalate significant food safety risks to management.

• Assist with supplier approval and evaluation activities.

• Review supplier documentation, specifications, and certificates.

• Participate in supplier performance reviews.

• Support regulatory inspections and compliance assessments.

• Review and update food safety procedures, forms, and work instructions.

• Maintain document control systems by monitoring review schedules.

• Ensure obsolete documents are removed from use.

• Complete and submit reports accurately and within established deadlines.

• Analyze audit findings, non-conformances, consumer complaints, and food safety trends.

• Present food safety performance information to management when required.

• Ensure that all duties and responsibilities are performed in accordance with all food safety, quality, health, safety and environmental (HSE) regulations.

Authority to:

• Place materials, products, or processes on hold pending investigation.

• Reject materials that do not meet microbiological or food safety requirements.

• Recommend additional sampling, retesting, cleaning, sanitation, segregation, investigation, or escalation where microbiological or food safety risk is suspected

• Conduct compliance audits across the organization.

• Initiate corrective action requests and verify closure of corrective actions.

• Recommend disposition of non-conforming products.

• Escalate food safety concerns that may impact product safety or regulatory compliance.

• Verify compliance with food safety standards and company procedures.

Performance Criteria:

This job is satisfactorily performed when:

• Food Safety Training compliance targets are met.

• Results are reviewed, analyzed, trended, and acted upon appropriately.

• Inspections, audits, and verifications are conducted on time.

• Corrective actions are closed within agreed timelines.

• Repeat non-conformances are reduced through effective corrective actions.

• Food safety documentation is maintained accurately and updated as required.

• Food safety KPIs and reports are submitted accurately and on time.

• Food safety programs remain compliant with company, customer, and regulatory requirements.

• Food safety culture is supported through clear communication, training, escalation, and collaboration with relevant departments.

Thank you for your interest in the position and for submitting your application. Please note that only shortlisted candidates will be contacted.